Ordering and Shipping Information
We apologize, but we cannot ship orders outside the United States.
If you prefer to mail in your order, download an order form in PDF format for Acrobat or RTF format for Word and follow the instructions on the form.
Plants will be shipped USPS Priority mail, or FedEx. Please let your postal carrier know when you expect your package and where to put it. Packages are compact and about 4 ft. tall, so shipping to work or a neighbor is easy. We cannot be responsible for packages that cannot be delivered. If a package is visibly damaged upon arrival, please contact USPS first as they require inspection.
East of the Rockies:
Totals under $100 - $25 for Shipping
Totals $100 and over- 25% of order for Shipping
West of the Rockies:
Totals under $150 - $35 for Shipping
Totals $150 and over- 24% of order for Shipping
Adjustments may be made for very large orders. If you prefer Air shipment or live in AK or HI, please call for shipping costs. Payment accepted in cash, check, money order, or PayPal. Sorry, no COD. We cannot ship out of the country.
Our shipping season runs from early November to late April. (At times this can be extended for northern customers, so check with us.) We do not ship most holiday weeks or when there is danger of plants freezing in transit.
Please list substitutes or indicate a willingness to accept a back order, as we sometimes run out of different selections. Order as soon as you can to avoid disappointment, even if you want your order shipped in the spring. We will substitute at our own discretion unless your order states otherwise.
When ordering through Paypal there will be a place on the invoice to leave us a note. Please list your preference for substitutions, backorder, or refund.
Gift Certificates are available in any denomination.